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Privacy Policy

1. Introduction

Procor SA ("we", "us", or "our") is committed to protecting the privacy and confidentiality of personal information in our possession. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

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2. Personal Information We Collect

We may collect and process the following personal information:

  • Contact Information: Name, email address, telephone number, and physical address.

  • Property Details: Information related to properties you are interested in buying, selling, or renting.

  • Service Usage: Details of services you have inquired about or contracted us to perform, such as air conditioning installations, electronic security solutions, sectional title management, rental services, property sales, and general maintenance.

  • Communication: Records of correspondence between you and Procor SA.

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3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Fill out forms on our website or in our offices.

  • Contact us via phone, email, or other communication channels.

  • Use our services or inquire about them.

We may also collect information from publicly available sources and third parties where relevant and necessary.

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4. Purpose of Processing Personal Information

We process your personal information for the following purposes:

  • To provide and manage our services to you.

  • To communicate with you regarding inquiries, requests, and services.

  • To process transactions and send invoices.

  • To improve our services and website functionality.

  • To comply with legal and regulatory requirements.

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5. Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, except where required or permitted by law. This may include sharing information with:

  • Service providers and contractors who assist us in delivering our services.

  • Regulatory authorities or law enforcement agencies when required.

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6. Security of Personal Information

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

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8. Your Rights

In accordance with POPIA, you have the right to:

  • Access your personal information.

  • Request correction or deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Procor SA

Address: 147 Constantia Street, Dagbreek, Welkom, 9459

Tel: 057 352 2990

Email: reception@procorsa.co.za

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By using our services or interacting with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your personal information as outlined herein.

Please note that this Privacy Policy is provided as a general guideline. It is advisable to consult with a legal professional to ensure compliance with all applicable laws and regulations.

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